Shipping Policy

This Shipping Policy governs the shipping of products purchased from WEEGIFT ("we," "us," or "our"). By making a purchase from our website, you agree to comply with the terms and conditions stated in this policy. Please read this policy carefully before placing an order.

1. Shipping Methods and Availability:
1.1. Shipping Methods: We offer shipping services through reputable carriers and logistics providers. The available shipping methods may vary depending on your location and the specific product you have ordered.

1.2. Shipping Availability: We currently offer shipping within India only. If you reside outside of the India, please contact our customer service team to inquire about the possibility of shipping to your location.

2. Order Processing Time:
2.1. Order Processing: After receiving your order, we will process it as quickly as possible. Order processing may include verification of payment, product availability, and packaging.

2.2. Processing Time: The processing time for each order may vary. We will make reasonable efforts to process and ship your order within [3-7] business days. Please note that any indicated shipping times are estimates and not guaranteed.

3. Shipping Time:
3.1. Domestic Shipping: For orders shipped within your country of residence, the estimated shipping time will depend on the shipping method chosen during checkout and the destination address. Please note that unforeseen circumstances, such as natural disasters, riots, etc may impact shipping times.

3.2. International Shipping: For orders shipped to countries outside your country of residence, the shipping time may vary significantly depending on the destination country, customs procedures, and other factors beyond our control. Please be aware that you may be responsible for any customs duties, taxes, or fees imposed by the destination country.

4. Shipping Costs:
4.1. Calculation: Shipping costs are calculated based on various factors, including the weight and dimensions of the product, the shipping method selected, and the destination address. The applicable shipping charges will be displayed during the checkout process.

4.2. Additional Charges: Please note that additional charges, such as customs duties, taxes, or fees, may apply for international shipments. These charges are your responsibility and are not included in the shipping costs paid to us.

5. Shipment Tracking:
5.1. Tracking Information: Once your order has been shipped, we will provide you with the necessary tracking information, if available. You can use this information to track the status and location of your shipment through the carrier's website or tracking portal.

5.2. Tracking Updates: While we strive to provide accurate and up-to-date tracking information, please note that tracking updates may have a slight delay or may not be available for certain shipping methods or destinations.

6. Delivery:
6.1. Delivery Address: It is your responsibility to provide an accurate and complete delivery address at the time of ordering. We are not liable for any delays or failed deliveries caused by incorrect or incomplete address information provided by you.

6.2. Receipt of Delivery: Upon delivery of your order, please inspect the package for any visible signs of damage. If you notice any damage, please inform the delivery personnel and contact our customer service team as soon as possible.

7. Order Issues:
7.1. Non-Delivery: In the event that you do not receive your order within a reasonable timeframe or according to the estimated delivery time, please contact our customer service team. We will investigate the issue and take appropriate action.

7.2. Lost or Damaged Packages: If your package is lost or significantly damaged during transit, please notify our customer service team immediately. We will work with the shipping carrier to resolve the issue and provide appropriate assistance.