Cancellation and Refunds
Cancellation and Refunds for Weegift Private Limited
Last updated: [Date]
This Cancellation and Refunds policy outlines the terms and conditions for canceling an order and requesting a refund for products purchased from Weegift Private Limited ("we," "us," or "our"). By making a purchase from our website, you agree to comply with the terms and conditions stated in this policy. Please read this policy carefully before placing an order.
1. Order Cancellation:
1.1. Cancellation Eligibility: You may request to cancel your order within [number] hours of placing it. After this time, we may have already processed and shipped your order.
1.2. Cancellation Process: To cancel an order, please contact our customer service team as soon as possible. Provide them with your order details and the reason for cancellation. We will make reasonable efforts to accommodate your request.
1.3. Partial Cancellation: In some cases, we may allow partial order cancellation if the request is made before the order has been processed. Please note that partial cancellations may be subject to additional conditions.
2. Refund Process:
2.1. Eligibility for Refunds: Refunds may be considered under the following circumstances:
a. Canceled Orders: If you have successfully canceled your order within the specified timeframe and the order has not been processed or shipped.
b. Damaged or Defective Products: If you receive a product that is damaged or defective, you may be eligible for a refund. Please note that minor variations in color, texture, or natural characteristics of wood products do not constitute damage or defect.
2.2. Refund Evaluation: Once we receive your cancellation request or evaluate the refund request for damaged or defective products, we will assess its eligibility for a refund based on the criteria stated in Section 2.1.
2.3. Refund Notification: We will notify you about the approval or rejection of your refund request via the contact information provided. If approved, we will initiate the refund process.
3. Refund Methods:
3.1. Refund Amount: If a refund is approved, the refund amount will depend on the specific circumstances of the refund request, as outlined in Section 2.1.
a. Canceled Orders: If your order is successfully canceled, you will receive a full refund equal to the purchase price, including any applicable taxes and shipping charges, using the original payment method used for the purchase.
b. Damaged or Defective Products: If the refund is approved for a damaged or defective product, you will receive a refund equal to the purchase price, including any applicable taxes and shipping charges, using the original payment method used for the purchase.
3.2. Refund Processing Time: Once your refund request is approved, we will initiate the refund process within [number] business days. The exact time it takes for the refunded amount to reflect in your account may vary depending on your bank or payment provider.
4. Contact Us:
If you have any questions, concerns, or inquiries regarding our Cancellation and Refunds policy, please contact our customer service team using the information provided below:
Contact Information -
Address : C 1918, Sushant Lok Phase 1 Near Paras Hospital Gurgaon 122009 (Haryana)
Email Id : info.weegift@gmail.com
By making a purchase from our website, you acknowledge that you have read, understood, and agreed to the terms and conditions stated in this Cancellation and Refunds policy.